Answers your customers, from your own procedures.
The AI agent replies on your website chat, by email and inside your mobile app, in your customers' own language. When a case needs a person, it hands over with a summary.
What it does
No code and no prompt writing. You give it what you would give a new advisor in training.
Answers the exact case
Your documents are split into one section per topic, and every reply comes from the section that fits the customer's situation.
Knows when to stop
When your knowledge base doesn't cover a question, it says it will check and hands over. It doesn't guess.
Reads your systems
Looks up orders, deliveries and accounts to answer the exact case. It never changes anything in them.
Hands actions to your team
Refunds, cancellations and changes go to your team as a request, with the details already checked.
Speaks like a local
Each market's own spelling, currency and polite form. In Arabic it answers in the customer's own dialect.
Learns from corrections
When your team corrects a reply, it becomes a lesson the agent applies from the next message.
The same problem, said the way each market says it.
A late order, answered in six markets. Each gets its own spelling, currency and polite form of address.
Where it works
One knowledge base and the same rules on every channel. Calls are answered by the AI Voice Agent.
- Website chatOne line of code on your site.
- EmailForward your support mailbox and it answers there.
- Chat in your mobile appInside your iOS and Android apps.
- Your own systemsThrough the API, with Shopify, WooCommerce, Zendesk and Freshdesk ready to connect.
45 credit ($0.45) a conversation, with no bundle needed, and a hand-over to your team is included.
See full pricingWorks well with
Try it on your own procedures.
Set it up from the documents you already use to train new advisors, and see your own results before you pay.